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  •  How to Tutorials

    Court Booking vs Club Signup

    Table of Contents

    Select an option below for direct viewing

    Members

    Logging into Player Portal

    Court Booking

    Club Session Booking

    Edit/Cancel Court Booking

    Cancel Club Session

    Add a Photo to your profile

    Save Credit Card information

    Monthly Passes and Club Credits

    Transfering Club Credit

    Adding Junior Members

    Player Connect  (Members with similar Rating)

    Booking the Ball Machine

    Non-Members

    Logging into Player Portal

    Court Booking

    Edit/Cancel Court Booking

    Booking the Ball Machine

     

    Logging into Player Portal

    The Player Portal is where you will be able to access Court Bookings, Lessons, Payments, etc.

    To log into your account, go to the VPA website  -  vernonpickleball.com

    On a PC or Tablet

    In the top right corner, select “Login”

    On a Cell Phone

    Select the 3 lines in the top right corner, scroll to the bottom and select “Login”

    Enter your “login email & password” and you are all set to access everything VPA has to offer and start enjoying Pickleball.

    If you have forgotten your password or email, select appropriate question and follow on line instructions

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    Court Booking

    Note: All players must be registered as Members or Non-Members

    To book a court, log into your Player Portal.

    Under “Pickleball Court Booking” select one of the “Book Court” options. 

    In the Court booking session, you can select between the odd and even courts using the 2 tabs at the top

    Select the day, time and available court you wish to book and select the “Book” text. 

    Add the other players to your booking. As you begin to type the player’s name, a selection of available Registered players will be shown. 

    Note: If the player you are registering does not show, they have not yet registered with the club and must do so before they are eligible to play 

    After adding all players, Select “Book Court”

    For Member Bookings

    Payment for each member’s court booking will be automatic from their Club Credits or no charge for those players with a current Monthly Pass. 

    • If not enough credits are available, then please purchase more as you will be unable to book further sessions until this has been resolved.
    • ​If all players are members then payment will be deducted from each players account
    • If one or more players are Non Members, the organizers Club Credit account will be charged for the Non Members playing fees ($15 pp)
    • Remember, bookings are available 8 days in advance, so Monthly Passes or Credit Account top-ups should be purchased prior to 8 days before the end of the month.

    For Non-Member Bookings

    Non-Members can only book in specific Non-Member times
    Payment for each player will be charged to the player organizing the booking (reimbursement if required needs to be arranged outside of the system)

    • Payment can be made by Credit Card or Credits (if available)

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    Edit/Cancel a Court Booking

    To edit or cancel a court booking, log into your Player Portal.

    “Pickleball Court Booking” select “View/Cancel My Booked Courts”. 

    All current and future bookings for you will be displayed with “Cancel Court” or “Edit” buttons

    Note: If you were not the original organizer, you cannot Edit or Cancel that court. Contact the original organizer to perform edits

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    Club Signup Programs

    To book a Club Session, log into your Member Portal. (This is for members only)

    Under “Club Sign Up Programs” select “Register for Calendar Sign-ups” option. 

    Once at the Calendar Sign-Ups, you can refine your search by select a tab at the top of the Calendar i.e "Skinny Singles"

    Select the Session by selecting the colored Tab on the date you wish to book.

    If the Tab refers to "Full - Waitlist" you may still select this session and add yourself to the Waitlist. When a spot opens up, all players on the list will be emailed. First come first served

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    Cancel Club Signup Programs

    To edit or cancel a Club Session, log into your Member Portal. (This is for members only)

    Under “Club Sign Up Programs” select “View/Cancel My Registration" option. 

    All current and future Club sessions for you will be displayed with a "Cancel" button

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    Add a Photo to your profile

    Select “My Profile” on your Member Portal

    Select “Choose File” in “Manage Photo”

    Ensure the photo is a headshot and you are clearly visible

    Select “Save” at the bottom of the page to save photo in profile

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    Save Credit Card information

    Log into the Player Portal

    Save a credit card for future purchases

    Select “Save/Update My Credit Card on File” from “My Payments”

    Follow the online instructions to complete setup

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    Monthly Passes and Club Credits

    Monthly Passes (Members Only)

    If you are playing more than 7 times a month, it is reccomended that you buy a monthly pass.
         ie. Playing 8 times a month @ $8.00 per session is more than the monthly pass of $60.00

    Note: If you are booking into the next month for a Court Booking or Club Session (8 days prior), ensure you have purchased a Monthly Pass for the next month prior to actual booking.
         ie. The current month is May and you are booking a June session.

    Purchase Monthly Pass

    If you require a Monthly Pass, select the “Purchase Monthly Pass” button on your Member Portal and select the desired month 

    Follow the payment details

    Club Credits

    When you are not using a Monthly Pass, Club credits will be the only method to pay for Club Sessions or Court Time for members. 

    Ensure you have club credits available, as other players will be adding you to bookings. 
    If there is inadequate credit, and another player attempts to book you for a session, they will be notified that you are not able to play until outstanding credits are paid.

    Purchase Club Credits

    To add Credit to your account, select the “Purchase Club Credit” button on your Player Portal and select the desired amount. There are a few different options to allow for flexibility. 

    Follow the payment details

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    Transfering Club Credits

    Jegysoft enables Club Credits to be transfered between Members and Non Members. 

    To transfer Club Credit from your account to another Member or Non Member, select the “Transfer Club Credit to another Player” button on your Player Portal

    Select the Player from the dropdown list and the amount to be transfered and select "Submit & Transfer"

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    Adding Juniors as Family Members

    The Jegysoft system allows Juniors to be added to an adult Member or Non-member so they reside under one Account. 

    Junior members can be added (once a primary membership or adult Non-member registration is completed), within your Player Portal by selecting “View/Update My Family Members” from “My Profile”

    Select "Add New Family Members" 

    Complete all mandatory fields, "First Name", "Last Name", "Gender" and "Date of Birth". 

    Add "Email" and "Cell Phone" if different from Primary Member/Non-member.

    Select "Save" at the bottom of the page

    To complete the process you must first log out of the primary account and log back in again

    Select the "Log In" tab for the new family member

    Complete the Waiver by adding a checkmark at the bottom of the page along with the family members name

     

    Purchase a Junior Membership as a Family Member

    To make a Junior a member,  select the “Purchase Membership" button on the primary Player Portal

    Select the junior you wish to "Purchase For" and select "Junior Pickleball" from the "Registration Type" dropdown

    Select the "Purchase" Button and follow the payment options and sign the required waivers

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    Player connect

    Player connect is a tool that allows players to find other players of the same ability. The more players that post a profile, the more choices available for other players.

    Create a profile

    By saving a profile under "Update My Player Profile", others will be able to find you and request game.

    Select "Type of Game", "My Rating" and "Available to Play"​ and select "Save" at the bottom of the page

    Post a game wanted

    “Post a game wanted” will send an email to all players who fit your criteria that have saved a "Player Profile"

    Select "Game Type Wanted", "My Rating", "My Available Times"​, a "Subject Header" and a "Message" and select "Submit Post" at the bottom of the page

    Find a game

    Find a game looks for players with your desired criteria and creates a list for you to view

    Select "Gender", "Game Type Wanted", "Player Rating" and "My Available Times"​ and select "Search" at the bottom of the page

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    Booking Ball Machine

    You can book the Ball Machine just like you would book any of the 12 full size courts.  

    To book the Ball Machine, log into your Player Portal.

    Under “Pickleball Court Booking” select the Even “Book Court” options. 

    In the Court booking session, scroll over to “Ball M. & P2”.

    Select the day and time you wish to book and select the “Book” text. 

    Add the Ball Machine and any other players to your booking. As you begin to type the player’s name, a selection of available Registered players will be shown. 

    After adding the Ball Machine and any other players, Select “Book Court”

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