Navigating VPA Software (Jegysoft)
Court Booking vs Club Signup
Table of Contents
Select an option below for direct viewing
Members
Logging into Player Portal
Court Booking
Club Session Booking
Edit/Cancel Court Booking
Cancel Club Session
Add a Photo to your profile
Save Credit Card information
Monthly Passes and Club Credits
Adding Junior Members
Player Connect (Members with similar Rating)
Booking the Ball Machine
Non-Members
Logging into Player Portal
Court Booking
Edit/Cancel Court Booking
Booking the Ball Machine
Logging into Player Portal
The Player Portal is where you will be able to access Court Bookings, Lessons, Payments, etc.
To log into your account, go to the VPA website - vernonpickleball.com
On a PC or Tablet
In the top right corner, select “Login”
On a Cell Phone
Select the 3 lines in the top right corner, scroll to the bottom and select “Login”
Enter your “login email & password” and you are all set to access everything VPA has to offer and start enjoying Pickleball.
If you have forgotten your password or email, select appropriate question and follow on line instructions
Court Booking
Note: All players must be registered as Members or Non-Members
To book a court, log into your Player Portal.
Under “Pickleball Court Booking” select one of the “Book Court” options.
In the Court booking session, you can select between the odd and even courts using the 2 tabs at the top
Select the day, time and available court you wish to book and select the “Book” text.
Add the other players to your booking. As you begin to type the player’s name, a selection of available Registered players will be shown.
Note: If the player you are registering does not show, they have not yet registered with the club and must do so before they are eligible to play
After adding all players, Select “Book Court”
For Member Bookings
Payment for each member’s court booking will be automatic from their Club Credits or no charge for those players with a current Monthly Pass.
- If not enough credits are available, then please purchase more as you will be unable to book further sessions until this has been resolved.
- If all players are members then payment will be deducted from each players account
- If one or more players are Non Members, the organizers Club Credit account will be charged for the Non Members playing fees ($15 pp)
- Remember, bookings are available 8 days in advance, so Monthly Passes or Credit Account top-ups should be purchased prior to 8 days before the end of the month.
For Non-Member Bookings
Non-Members can only book in specific Non-Member times
Payment for each player will be charged to the player organizing the booking (reimbursement if required needs to be arranged outside of the system)
- Payment can be made by Credit Card or Credits (if available)
Edit/Cancel a Court Booking
To edit or cancel a court booking, log into your Player Portal.
“Pickleball Court Booking” select “View/Cancel My Booked Courts”.
All current and future bookings for you will be displayed with “Cancel Court” or “Edit” buttons
Note: If you were not the original organizer, you cannot Edit or Cancel that court. Contact the original organizer to perform edits
Club Signup Programs
To book a Club Session, log into your Member Portal. (This is for members only)
Under “Club Sign Up Programs” select “Register for Calendar Sign-ups” option.
Once at the Calendar Sign-Ups, you can refine your search by select a tab at the top of the Calendar i.e "Skinny Singles"
Select the Session by selecting the colored Tab on the date you wish to book.
If the Tab refers to "Full - Waitlist" you may still select this session and add yourself to the Waitlist. When a spot opens up, all players on the list will be emailed. First come first served
Cancel Club Signup Programs
To edit or cancel a Club Session, log into your Member Portal. (This is for members only)
Under “Club Sign Up Programs” select “View/Cancel My Registration" option.
All current and future Club sessions for you will be displayed with a "Cancel" button
Add a Photo to your profile
Select “My Profile” on your Member Portal
Select “Choose File” in “Manage Photo”
Ensure the photo is a headshot and you are clearly visible
Select “Save” at the bottom of the page to save photo in profile
Save Credit Card information
Log into the Player Portal
Save a credit card for future purchases
Select “Save/Update My Credit Card on File” from “My Payments”
Follow the online instructions to complete setup
Monthly Passes and Club Credits
Monthly Passes (Members Only)
If you are playing more than 7 times a month, it is reccomended that you buy a monthly pass.
ie. Playing 8 times a month @ $8.00 per session is more than the monthly pass of $60.00
Note: If you are booking into the next month for a Court Booking or Club Session (8 days prior), ensure you have purchased a Monthly Pass for the next month prior to actual booking.
ie. The current month is May and you are booking a June session.
Purchase Monthly Pass
If you require a Monthly Pass, select the “Purchase Monthly Pass” button on your Member Portal and select the desired month
Follow the payment details
Club Credits
When you are not using a Monthly Pass, Club credits will be the only method to pay for Club Sessions or Court Time for members.
Ensure you have club credits available, as other players will be adding you to bookings.
If there is inadequate credit, and another player attempts to book you for a session, they will be notified that you are not able to play until outstanding credits are paid.
Purchase Club Credits
To add Credit to your account, select the “Purchase Club Credit” button on your Player Portal and select the desired amount. There are a few different options to allow for flexibility.
Follow the payment details
Transfering Club Credits
Jegysoft enables Club Credits to be transfered between Members and Non Members.
To transfer Club Credit from your account to another Member or Non Member, select the “Transfer Club Credit to another Player” button on your Player Portal
Select the Player from the dropdown list and the amount to be transfered and select "Submit & Transfer"
Adding Juniors as Family Members
The Jegysoft system allows Juniors to be added to an adult Member or Non-member so they reside under one Account.
Junior members can be added (once a primary membership or adult Non-member registration is completed), within your Player Portal by selecting “View/Update My Family Members” from “My Profile”
Select "Add New Family Members"
Complete all mandatory fields, "First Name", "Last Name", "Gender" and "Date of Birth".
Add "Email" and "Cell Phone" if different from Primary Member/Non-member.
Select "Save" at the bottom of the page
To complete the process you must first log out of the primary account and log back in again
Select the "Log In" tab for the new family member
Complete the Waiver by adding a checkmark at the bottom of the page along with the family members name
Purchase a Junior Membership as a Family Member
To make a Junior a member, select the “Purchase Membership" button on the primary Player Portal
Select the junior you wish to "Purchase For" and select "Junior Pickleball" from the "Registration Type" dropdown
Select the "Purchase" Button and follow the payment options and sign the required waivers
Player connect
Player connect is a tool that allows players to find other players of the same ability. The more players that post a profile, the more choices available for other players.
Create a profile
By saving a profile under "Update My Player Profile", others will be able to find you and request game.
Select "Type of Game", "My Rating" and "Available to Play" and select "Save" at the bottom of the page
Post a game wanted
“Post a game wanted” will send an email to all players who fit your criteria that have saved a "Player Profile"
Select "Game Type Wanted", "My Rating", "My Available Times", a "Subject Header" and a "Message" and select "Submit Post" at the bottom of the page
Find a game
Find a game looks for players with your desired criteria and creates a list for you to view
Select "Gender", "Game Type Wanted", "Player Rating" and "My Available Times" and select "Search" at the bottom of the page
Booking Ball Machine
You can book the Ball Machine just like you would book any of the 12 full size courts.
To book the Ball Machine, log into your Player Portal.
Under “Pickleball Court Booking” select the Even “Book Court” options.
In the Court booking session, scroll over to “Ball M. & P2”.
Select the day and time you wish to book and select the “Book” text.
Add the Ball Machine and any other players to your booking. As you begin to type the player’s name, a selection of available Registered players will be shown.
After adding the Ball Machine and any other players, Select “Book Court”